Q: Are you an American company?
A: Yes - We are an American company - based in Raleigh, North Carolina
Q: How much is shipping?
A: Shipping is FREE in the US. For destinations outside the US the shipping cost is calculated at checkout
Q: Do you ship to Canada?
A: Yes. The shipping cost is calculated at checkout. Please contact us with any questions.
Q: Do you ship internationally?
A: Yes for most destinations. For destinations outside the US the shipping cost is calculated at checkout. Please contact us with any questions.
Q: How long does it take for my items to arrive?
A: Most items will be shipped directly by us same or next day. We generally use USPS 1st Class Package so your order should arrive in 3-4 days. For some items we use Amazon to ship our product to you (we sell on Amazon too). In this case delivery will take 5-6 days.
Q: How do I order on your website?
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: Should I consult a medical practitioner prior to ordering and using these products?
A: YES - ALWAYS CONSULT WITH YOUR DOCTOR, OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL BEFORE USING ANY PRODUCT DISCUSSED WITHIN THIS WEBSITE.
Q: Do You provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: Do you offer a refund if I don't like the product?
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund page for complete details.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Q: How should I care for my compression wear?
A: See our page on Caring for your compression wear
Q: Do you offer Wholesale terms?
A: Yes - please contact us directly. email@example.com
Q: Where are you located?
A: We are in Raleigh, North Carolina
If you have any additional questions that has not been addressed in our FAQ. Please contact us at firstname.lastname@example.org and we will get right back to you.